WELCOME TO FELT PAPER SCISSORS SHOP!

We’ve assembled some shopping tips and tricks below so you can shop till you drop and create with confidence.

How to Navigate Our Shop

Now you can craft like the professionals and use the very same materials we use in our studio. In our shop, you will find everything from quality crepe paper to flower kits, books, supplies, tools and more! Finding your way around is as simple as selecting your desired product category from our dropdown menu or by clicking on one of the product category images on our shop home page.

Creating an Account

Existing Members of Lia Griffith Membership Site

You may use your Lia Griffith membership email and password, but you will still need to set up an account here in the shop.

All other Shoppers

You will have to create a shop account. The details of your account can be found, customized and edited in your “my shop” account page.

Craft Cash and Rewards

In order to earn Craft Cash Points, you will need to create an account as outlined above.  Guest customers will not earn points on their purchases.  If you are an annual member of www.liagriffith.com you can connect your shop account with your membership and earn an annual coupon which you can then spend in the shop.  For more information, click here.

Order Changes and Cancellations

Unfortunately, we are unable to make changes (including cancellations) to orders after they have been submitted. An item may only be canceled if it is currently back ordered. If you would like to cancel a back ordered item, please contact us at hello@feltpaperscissors.com

Shipping and Returns

Shipping

We can ship anywhere in the United States and certain other countries, currently: Canada, the United Kingdom, France, Germany, Italy, Spain, Belgium, Sweden, Norway, Denmark, South Africa, Switzerland, Australia, and New Zealand.  For complete information on our shipping policy, please click here.

Please know we value your support in shopping with our small woman-owned business and that we are constantly striving to improve our shipping rates as we grow our business.

Returns

You may return most new, unopened items within 30 days of delivery for a full refund. If you need to return an item, simply contact us at hello@feltpaperscissors.com. We’ll notify you, via e-mail, of your refund once we’ve received and processed the returned item.
Return shipping will be at your cost. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Other Sources For Materials

You can also find our materials via other sources.  Check out our other sources for materials here.