PRIVACY POLICY
EFFECTIVE January 2024
We respect your privacy and we are committed to protecting your personal information. This Privacy Policy explains what information we collect about you and why, what we do with that information, and how we handle that information when you visit or make a purchase from feltpaperscissors.com (the “Site”).
Personal identification information
We will collect personal information from you only if you voluntarily submit such information to us. We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We collect personal information from you in a variety of ways.
If you choose to subscribe to our email newsletter, you have the option to provide your name, email address, membership information and birthdate. This information is collected and stored within our email marketing software, Mailchimp. When shopping, we also keep a record of your email and the cart contents for up to 30 days on our server through this software. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. You can read more about how Mailchimp uses your personal information here. You can opt out of email marketing anytime here
We use Woocommerce to power our online store. While you visit our site, we’ll track of:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order
When you set up an account or place an order in our online shop purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and account information like username and password. We’ll use this information for purposes, such as, to:
- Ship your order
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing and shipping addresses. Members of our team have access to the information you provide us.
We accept payments through Paypal and Stripe. When processing payments, some of your data will be passed to these companies, including information required to process or support the payment. Please see the Stripe Privacy Policy here and the Paypal Privacy Policy here.
To take advantage of the real-time shipping rates, fulfill orders and track shipments, certain information about you (as it relates to shipping) will be passed to the respective mailing service.
If you choose to subscribe to our email newsletter, you have the option to provide your name, email address, and other personal information. This information is collected and stored within our email marketing software, Active Campaign. You can read more about how Active Campaign uses your personal information here.
You can change your email preferences in the link located at the bottom of any email we send or you can opt out of email marketing anytime here
Non-personal identification information
We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.
Web browser cookies
Our Site uses “cookies” and similar technologies to recognize your repeat visits and preferences to our site, in order to improve your experience on our site, as well as to measure the effectiveness of campaigns and to analyze traffic. We will also use cookies to keep track of cart contents while you’re browsing our site. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about your web use. If you wish to disable cookies, you may do so through your individual browser options. Please check your browser’s help section for instructions on how to do this.
Links
This website contains links to other websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage you, when you leave this website, to read their privacy policy as this particular privacy policy applies solely to this particular website.
Third party websites
We share information with third parties who help us provide our orders and store services to you; This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Collecting Other Information About You
If using the Affirm Services, you authorize Affirm, directly or through third parties, to make any inquiries we consider necessary to validate your identity and to collect information about you in accordance with the Customer Identification Program (CIP) rules implementing Section 326 of the USA PATRIOT Act and our Privacy Policy. This may include asking you for further information that will allow us to reasonably identify you, requiring you to take steps to confirm ownership of your email address or financial instruments, or verifying your information against third party databases or through other sources. We may also ask you for identifying documents to help us validate your identity. Affirm reserves the right to close, suspend, or limit access to your account and/or the Services in the event we are unable to obtain or verify this information.
Webmaster Contact Information
If you have any questions or suggestions regarding the FeltPaperScissors.com privacy policy, please feel free to contact us at hello@feltpaperscissors.com
Our Mailing Address
Lia Griffith Media LLC
715 Ne Lawrence Ave, Ste 101
Portland, OR 97232-2797
